![]() Manage inventory levels of spare parts and equipment necessary for efficient service operations.Ĭoordinate with suppliers and vendors to ensure timely delivery of required parts and materials. Set performance goals, provide feedback, and conduct regular performance evaluations for service technicians.ĭevelop and implement training programs to enhance the technical skills and knowledge of the service team. Recruit, train, and mentor service technicians, fostering a positive and productive work environment. Stay updated on industry advancements, new technologies, and regulatory requirements related to air compressor systems. Provide technical On-Site support and guidance to service technicians, assist in troubleshooting complex issues and ensuring proper repair techniques and procedures. Possess a strong understanding of air compressor systems, components, and maintenance requirements. Monitor service performance such as response time, repair completion time, and customer satisfaction, and implement necessary improvements.Īid as liaison between our customers, vendors, and our internal departments such as Accounting and Parts DepartmentĪct as the main point of contact for customers regarding service-related inquiries, concerns, and complaints.īuild and maintain strong relationships with key customers, providing exceptional customer service and addressing their needs promptly and professionally.Įnsure timely communication with customers regarding service schedules, updates, and resolution of issues. Oversee the daily operations of the air compressor service department, including scheduling, dispatching, and coordination of service technicians.ĭevelop and implement service policies, procedures, and standards to ensure efficient and effective customer service. ![]() Worth office, ensuring the highest level of customer satisfaction and operational efficiency. ![]() At Air Power Sales and Service, you will be responsible for overseeing all aspects of our Service Department located in the Dallas-Ft. We are seeking a highly skilled and motivated Service Manager to join our Compressed Air Service team. ![]()
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